Service Excellence- Customer Liaison

Margaret Mary Health wants every patient to have a positive experience. The Customer Service Liaison works with your healthcare team to enhance your hospital stay and resolve any problems that may arise. Each day, our Customer Service Liaison makes regular visits to inpatient rooms to determine our patients’ satisfaction with hospital care and services, including nursing, tests, meals and room cleanliness. You may contact the Customer Service Liaison during regular business hours by calling (812) 933-5269. On weekends and holidays, please contact the nursing supervisor with concerns.